Interpreting related things I think you should do this week

Dog Looking at and Listening to a Phonograph, ...

The Interpreter Diaries has a very nice post on things to do this summer. There are a lot of stuff I would really like to do there. I’m desperate that I will miss the third InterpretAmerica summit, but I will of course follow the proceedings via Twitter (hash tag #IASummit). I was really planning to go to Germany for the workshop and aiic-meetings there, but due to family increase (our dog just had 5 puppies), I’m not sure I will make it. I will continue trying to go there though. And who would not like to go to Glendon to add a C-language (speaking of which, don’t forget the #IntJC on Saturday June 23 on adding a C-language).

However, there are a few things you could do right now in front of you key board. No need to book tickets, no need to stay in a hotel, just click away.

The first one is Holly Behl’s just for fun survey on translator’s and interpreter’s favourite pets. Go ahead and take it, I’m so curious to know any trends. When it comes to interpreters, I have many colleagues who have cats. One of my friends has two horses, two dogs and two cats. I have one dog (with five puppies for the moment…) and a cat, I have had a horse, but due to time constraints (why does a day only have 24 hours!) I limit myself to just riding. So please let us know what pets you have!

The second one is important! Go and vote for InterpretAmerica to have a small business grant. That way they can continue doing the good things they are doing for interpreting. They need to get 250 votes to be considered for a grant. InterpretAmerica is a great initiative to bring interpreters of all sorts together and lobby for the future. I wish we had the same in Europe. I know I shouldn’t just say it but start it…

If you haven’t signed up for Interprenaut’s newsletter yet it’s time to do it. Very interesting spots on interpreting. Interprenaut cover history, books, social issues and she always has a section with hot topics in interpreting. And speaking of Interprenaut, if you want to leave the booth or the keyboard, get outside and help her produce a promotional video for interpreting. All you need to do is film yourself, if possible near a typical sight of your country, and saying in your language: “I’m an interpreter”. Details here. Deadline is June 30th.

These are my suggestions for key board activities as well as away from key board activities. Did I forget anything?

Update: Oh, I forgot the important survey from Lifeinlincs “How could research help you?” Answer here.

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Why I keep paying my insurance

In Want Word’s eminent business school for translators Marta Stelmaszak gives a number of good reasons for paying your insurance. Although the comments reveal that there are examples of translators being sued, it still is a rare thing.

I would like to share an experience with you that I had early in my career. It was only an incident and I was never sued, but since then I have always happily paid my insurance. When I first got my insurance, I was mostly worried about breaking something during an assignment (I am extremely clumsy). I had never heard about someone being sued for misinterpreting or something similar.

I did have a problem with one of the agencies though. It was one of those wheelin’-n-dealin’ agencies, I’m sure you have all come across them. This was for conference interpreting assignments and quotes were ALWAYS negotiated, strange fees showed up, contracts never showed up, language directions were rarely respected – “But you know English, right? Then you can interpret into English as well”. The agency recruited young, inexperienced interpreters and put them in situations where a lot was left to wish for, but where they expected interpreters to deliver in loyalty to the client.

I had thought they would respect my conditions, if I was only clear about what I expected. I was proven wrong time after other. By now, I had reached the point where I had more than enough, and was looking for a way to end our relationship, and had started to be very busy on dates they were looking to hire me. I did, however, have a few more assignments booked with them. Luckily, I had demanded and gotten contracts for those.

The day before one of my last assignments the agency called me to make a few last minutes arrangements and just before hanging up they told me: “So, since you’re working with X, and their English is not a 100 %, we thought you’d do the English retour”.

In the contract, I had demanded and gotten, I was scheduled to work with Y, another colleague who had an English retour and who, according to the contract would work into English while I worked into Swedish. At this point I’d had it. I calmly told the agency that in case I would not work according to my contract, I would not work at all.

When the information had sunken in, the person from the agency shouted: “You realise what this will lead to, don’t you? I’ll see you in court”, and hung up.

A couple of months went by, and I was very worried I would get sued. But nothing happened. Other than that I never heard of that agency again.

Since that day I have never doubted the usefulness of paying my liability insurance.

Day 17 My best interpreting memory

This is one of the hardest questions to answer. What is my best interpreting memory? And by that I don’t mean that I need to have a good memory in order to interpret. But was there one really special occasion when I interpreted? Something that I will always remember.

The problem is that there are so many fantastic times. First of all purely physically, the adrenaline rush, the flow, the feeling of complete control. But then all the fantastic people that you get to interpret for, and the great colleagues you work with. Sorry if I sound a bit pathetic, and I know not all days are like that, but those are the moments you live for.

When I started working for the European Institutions, I spent quite a lot of time in Luxemburg. It’s sort of their plant school. Interpreting for the meetings in Luxemburg is usually very technical and can be extremely difficult, but I remember how much fun I had with my colleagues there, and what a team we were.

Some speakers I have interpreted for have been magic. Maybe not because they were very famous, or very important, but because they were such wonderful speakers. You get dragged into their way of speaking, and if it clicks with your way of interpreting, nothing is more rewarding.

Then there are also the situations where you feel that you really made a difference for somebody. The fact that you were there at the doctor’s appointment, or in court that day actually made a difference for the person you interpreted for. I don’t mean to say that interpreters don’t usually make a difference, but I’m sure you understand too that there are days where you are more important than other days.

So I’m not sure I can pick out my best memory. Or, yes, of course I can – it’s the day when I passed my final exams at interpreting school. Otherwise, I would not be here.

This post is part of a list, 30 days of interpreting. You can view the whole list here.

Day 16 Don’t you ever make mistakes?

Do you remember the list of 30 days? I’m only through half of it, and it’s well over a month, but since I designed it to cover topics that I wanted to share with my readers – here we go. I will continue down the list as soon as I have an opportunity to do so.
And to answer the question in the headline: Of course I do! It has almost become my mantra “interpreters make mistakes”, and I also treat it in a blog post here.
The question is not whether you make mistakes or not, it’s about how you deal with mistakes. Take a court or medical interpreter for instance – if you are unsure, or spot a mistake you may have made it is your duty to report it to the parties immediately. It is your absolute responsibility that you get everything right. Your domain knowledge as a court or medical is extremely important since you have less opportunity to prepare (i.e. you can get called in with just an hour or less of warning).
I don’t mean to say that your responsibility is less when you work in a booth, or at a conference. But usually you have more time to prepare AND you have colleagues that are usually willing to help you. This means that mistakes usually are spotted and corrected fairly quickly. If terminology went wrong, the correct term will probably follow in the next sentence (a colleague wrote a note), or if a line of reasoning was misunderstood it will most surely be sorted out. How does the interpreter indicate whether it’s the speaker or the interpreter who corrects him or herself in simultaneous? Well, if it’s the speaker you’ll hear “the speaker corrects him/herself” and if it’s the interpreter “the interpreter means X or Y”.
The situation I personally like the least is in court where my language knowledge has been challenged several times just as a trick (often) from the “other” party’s lawyer, in order to discredit the counter party through the interpreter. I have had to correct myself in court too, but luckily it has not happened on the same occasions where I have been challenged. I cannot imagine the courage you would have to show in order to first defend your word choice and then stop the proceedings in order to correct yourself.
I have written earlier about my embarrassing mistake when interpreting the word piracy, in this case it was easily corrected by saying “the interpreter excuses herself in this case it should be XXX.” It is also fair to say that even if I hadn’t spotted and corrected the mistake it would hardly had been the end of the world. But I cannot stress enough how these incidents can really be dangerous. It can be absolutely crucial for an individual, but also for states as I wrote about in this post.
So, as said above, the question is not whether you make mistakes or not. The question is how you deal with it. The worst thing you can do is to not be attentive, or not care about your mistakes. A good interpreter knows about damage control. A careless, or maybe inexperienced interpreter, does not care about correcting mistakes or worse, does not admit to or realise a mistake was made.

This post is part of a list, 30 days of interpreting. You can view the whole list here.

So what have I been up to

I realize I’ve been very silent the past couple of weeks. I don’t lack ideas, just time. Here’s a short overview of what I’ve been up to. I will try to get back on track on the blog as well.

First of all, I’ve finished my Interpreting Theory course at the University of Bergen. My studetnts have completed their compulsory work and are now doing their exam paper. I had some really interesting term papers and I’m looking forward to reading the exam papers. Way to go! You’re doing a great job guys, I’m so proud of you!

I gave my second and last class on terminology for the conference interpreting students at TöI in Stockholm. There too I was happy to see that students are serious about what they do.

Second, I was part of the organizing committee for the Text-Process-Text conference in Stockholm. The conference topic was process research in interpreting and translation studies and it was a huge success. At the conference we also officially handed over this volume to Birgitta Englund Dimitrova for her birthday.

Directly after that conference I co-organised AIIC Nordic countries’ regional meeting. We were very happy that Miriam Shlesinger agreed to stay for our regional meeting, she gave a talk that was very appreciated by the interpreters present. Personally, I think I have to make a mental note that it can be very burdensome to organize two conferences one after the other even if you are only a co-organizer.

I have also had the opportunity to interpret a few days and also meet The Interpreter Diaries IRL.

So now you know a little about what I’ve been up to during my silence. What have you been up to during November? For interpreters and teachers, one of the busiest months!

Interpret everything – or not…

Mary from AIB Interpreters guest blogged at The Interpreter Diaries about Franz Pöchhackers presentation at Universitat Pompeu Fabra. A line in her post inspired me to write about what it is to interpret everything.

a relative interpreting for a patient and leaving things out is not altogether unrelated to the situation in which an intended off-mic utterance by a politician is not interpreted even thoug the mic is actually on.

In most guidelines or professional codes for interpreters, there is a paragraph or article on interpreting “everything”. In the Swedish one‘s it says: Under tolkningen skall en auktoriserad tolk återge all information så exakt som möjligt (a certified interpreter shall, when interpreting, render all information as exactly as possible), and in the Norwegian one: Tolken skal tolke innholdet i alt som sies, intet fortie, intet tillegge, intet endre. (the interpreter shall interpret the content of everything that is said, conceal nothing, add nothing, change nothing).

In her Sense Theory, Dancia Seleskovitch says roughly that the interpreter grasps the sense beyond words in one lanugage and clads that sense in the words or the other lanugage. Thereby she elegantly tackles both the problem of word-for-word translation and also what exactly “everything” is. But “everything” is so much more than just the meaning or the sense of the utterance. If you take “everything” beyond utterances that are directed to the interlocutors, for instance.

There is of course no answer to the question “what is everything?” and “should you interpret everything?”. But there are a few interesting reflections one can make. Firstly – when conference interpreting, do you interpret everything you hear through the microphone even if the comments were not made to the audience. Everyone who understands the language in question will also understand that private comment, is it therefore my duty to interpret that in order to put all the listeners on equal footing? Or should I understand it as private an not interpret it?

In a social setting, let’s say a medical appointment, the doctor’s telephone rings or a nurse enters the room. Should you interpret what you can hear of the telephone conversation or the exchange between the nurse and the doctor? A person with the same language as the doctor would have understood it. It’s not polite to eavesdrop of course, but fairly impossible not to hear if you’re sitting right next to a person engaged in another conversation.

Another thing about “everything” is innuendos or what you read between the lines. Sometimes interpreters and translators “explicitate” to explain something to their readers or listeners that isn’t immediately understandable from the interpretation or the translated text, but which was understandable for native speakers of the source language. But how much should you explicitate? Are you sure you read correctly between the lines? Would the speaker prefer it not to be spelled out directly?

Do you interpret “everything” and how much do you explicitate?

More about Sense Theory (Interpretive Theory) from Routledge’s Encyclopedia of Translation Studies here.
And more about Explicitation also from Routledge here.

Interpreters make mistakes

Kovács and Kováts have a blogpost on an interpreter making a mistake in the European Parliament Plenary session. Painful of course and possibly not very professional (I say possibly, because I don’t know the reasons behind it).

Many things influence interpreting quality, technology (sound quality, other technology, the speaker and the speaker’s delivery, and of course the interpreters proficiency, language knowledge, health and so forth). Still, needless to say interpreters make mistakes. One of the more infamous mistakes were made by the Japanese-English interpreter in the negotiations between President Nixon and Primeminister Sato in the textile conflict in 1970. Sato apparently replied to Nixon’s demand by saying in Japanese “Senshu Itasimashu”, literally meaning “I will do my best”, but with the more figurative meaning “I will look into it”. What the interpreter actually said is apparently not known, but Nixon went hope believing that he had a promise from Sato and when things didn’t happen as expected, Nixon got extremely upset and it sent Japan out in the cold for years to come.

As one of the bloggers in the meeting with the Hungarian Presidency said: “Interpreting is stressful because so much can be at stake”. Your interpreting may be the reason for somebody believing that he or she is dying when in fact it’s only a routine examination. Your interpreting may be the reason for deep misunderstandings between heads of states.

On the other hand it is also stressful because people used to interpreting will use the interpreter as a good excuse for not upsetting the counter party. If the other party’s reaction showed that he or she did not appreciate your comment you will immediately rephrase and add “I’m sure the interpretation got it wrong” – very handy excuse which most interperters will faithfully translate without comment.

But what can you do as a speaker to avoid mistakes?

1) Use your mother tongue more, i.e use interpreters more: If there is a constant demand for interpreting to and from a certain language the interpreters will get very skilled and more skilled people will train to become interpreters. On top of that you are probably a better speaker in your mother tongue.

2) Provide the interpreters with plenty of documentation and briefings: Rule of thumb: the more prepared the interpreter, the better the interpretation.

3) Pay your interpreters: Just as for any service or product, you pay for quality.

4) Demand trained interperters with good credentials: Interpreting is not something language students do for fun. Most professional interpreters have degrees or have passed certification or ackreditation tests. If an interpreter cannot show such professional credentials chances are you’re not dealing with a professional interpreters.

5) Complain: If you have done all the above and you are still not satisfied – complain. If you complain you have a chance to improve the interpreters preformance or understand the reason for why it did not work as expected.

And what do the interpreters do to avoid mistakes?

1) We prepare: Interpreters spend a lot of time preparing, reading up on back ground information, keeping generally informed, making word lists and so forth.

2) We help each other: At least if we are working in a team (unfortunately not very often for court, medical or social interpreters), colleagues help each other with terminology, figures and misunderstandings.

3) We are always honest with our mistakes: If we discover that we have made a mistake it is our duty to inform our customers. In simultaneous interpretation you will hear either “sorry, it should be…” or “the interpreters corrects…”. In court or social it is easier to interrupt and explain that a mistake was made.

4) We don’t take assignments that we are not trained for: In the interpreting Code of Ethichs it is very clearly stated that we should not accept an assignment that we are not trained for either linguistically or thematically. Of course we do not have to be trained lawyers to do court interpreting, but without basic knowledge of court we should not accept court interpreting for instance. The European Union spend much effort to train their interpreters in EU-matters.

Of course interpreters still make mistakes, but the lesson to be learned is to be attentive to it, and immediately correct it.