How to be a teacher’s pet – what all my interpreting students need to know

Äpple Stefan Svensson Flickr

Äpple Stefan Svensson Flickr

 

On Monday, our spring term starts and I will teach public service interpreting. Here are some tips for my students to dwell on over the week-end and which go beyond be on time, be polite and give your teacher an apple. Some tips are general for all students, other more specific for interpreting. Continue reading

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Happy New Year!

FIRE WORKS in curacao

(Photo credit: Jessica Bee)

We were out walking today and talked about what was the best thing about 2013. For my part it was easy to answer – finishing and defending my PhD! Yes on November 26 I finally defended my PhD, proof here. But 2013 has been a particular eventful year for me. Most of which I have touched upon in my previous post so I won’t dwell anymore on that, suffice to say that I really wish I had had some more time for blogging (no new posts and 500+ unread posts in my feedly…) and twittering these past months. When I met with Michelle (@InterpDiaries), in April I think it was, we both agreed that it isn’t ideas that lack when it comes to blogging, if only there were some more hours in a day.

During autumn I’ve been busy teaching two introductory courses on interpreting, one in Bergen (TOLKHF) and one in Stockholm (ToÖ I). At TÖI (the Institute for Interpreting and Translation Studies), I’ve also been busy launching our Facebook page and our Twitter account (@TOI_SU). On the course developing side I’ve been busy revamping the course Interpreting II, and I’m very excited to see how it turns out as it will start on January 20th. Traditionally we have always given Interpreting II only with Swedish and one other language. This time it will be Swedish and four other languages which means a completely new approach to both teaching and learning interpreting. I have integrated Lionel’s (@Lioneltokyo) approach to start teaching consecutive, when you have students interpret from notes before they actually start to learn note taking. Next term for Interpreting III we will also take on simultaneous interpreting for public service interpreters. I’m still thinking about this since the techniques in public service settings are not the same as in conference settings. There is also very little course literature on simultaneous interpreting for PSI so we’ll see where that takes me. If you have any suggestions, please comment!

As my PhD project drew to an end this year I have also thought about what to do next of course and I have one or two threads I would like to pursue. My most recent research interest has been young children and interpreting or child language brokering as it has been coined (professor Harris writes a lot about it on his blog). I applied for money for a series of workshops on children and interpreting in the Nordic Countries, we did not get it this time but I will apply again, and hope to be successful eventually. I will also try to get project money for a project on just mapping the practice and the ethics around it in the Nordic Countries.  I would, of course, also like to continue to follow and interview my fellow interpreters. I hope they will let me continue to record them and investigate them. I have such a wonderful material that I would like to build on. And finally, I hope to start up a project with my friend Emilia Iglesias Fernández of Granada. We have been in touch again and I hope it will lead to something. All of this will of course not come to an end (or maybe not even to a start) during next year, but I’m positive some things will.

This autumn I have also been the extremely proud guest blogger at Rainy London’s blog. I get tired just reading about my own week, but that was a very fun culmination of an extremely busy spring. An I was very flattered to be mentioned by Jonathan Downie (@jonathandownie) in Ligua Grecas blog.

When I write this I sit in front of my bedroom window at our house in the country side, it is pitch black outside and in the distance I can see the lights from our neighbours’. My projects now are like the lights out there gleaming in the distance. I hope I will find my way there and catch up with them. Any new years resolutions? No, not really, they only give me bad conscience as I’m really not good at following them, but if any – being better to stay in touch.

I wish you all the best for the New Year and I hope that you have plenty of projects that you will be able to carry through too. Thank you all my friends, (both in and outside Internet) for staying in touch and being so supportive this year. I hope we will continue our discussions in 2014.

Good tidings

Summer 2013

Regular readers of the blog will know that summer is a less active period for me when it comes to blogging. Other activities, also known as family life,tend to take over. With three darlings out of school, and two extra darlings who join us for the summer, and an additional four ponies, three dogs, a cat, in-laws, and lots of friends around the house, academic life, writing, or just time in front of the computer is very limited. This year the usual summer silence has dragged out well into the new term. Rest assured that the silence is not final though 🙂

New home, new job and…

There are however lots of changes in my life and hence the reason for the silence. I am happy to share these news with you now, as things are clearing up (and darlings are back in school). First of all we have relocated back to Sweden this summer. After another summer in boxes, I’m now back home ready to start flying (not really looking forward to Swedish autumn, but there we are).

Second big news; I have taken up a part-time position as lecturer at the Institute for Interpreting and Translation Studies at Stockholm University. This means that I have the privilege of teaching interpreting both in Norway and Sweden. My course TOLKHF continues as usual at the University of Bergen, and this term I will teach part of the introductory course to Interpreting and Translation. I have a few lectures and a few seminars to plan so I hope to share some ideas with you and also hopefully get some feedback. I’m slowly getting used to leaving freelance life after almost 20 years of freelancing. I will not completely stop interpreting – it’s too fun, and I need to stay in touch with the business both for my students and for my research.

And finally, my thesis is submitted! I handed it in just before summer and just before our move. Now I have firm indications that I will defend end of November. I’m extremely happy to be done, but naturally, when something as important is no longer part of your life it’s a little bit empty too. In case you’re in Bergen end of November, let me know and I’ll give you all the details.

7th EST Congress

Apart from these more important changes in life I have also participated in two great events. This week I attended the 7th congress of the European Society for Translation Studies where I held a presentation on the results of my thesis, I got good feed back and it was a really nice conference. I met @jonathanddownie in person, very nice experience, an amazing amount of energy, and an interesting thesis in the making. Jonathan co-organized a panel on religious interpreting a very under-researched area that professor Harris has written about on several occasions on his blog Unprofessional translation. My friend Adelina Hild was there too and gave some impressions from her ongoing research on religious interpreters.

I also had a chance to chat with Pekka Kuijamäki who is behind the project of translation and interpreting in WWII Finland (blog here). Very interesting project that I think professor Harris has blogged about too. I was also happy to meet Céderic again. First time we met was this spring in Mons at the conference “Le Nord en Français” and he gave me the inspiration to a previous post. This time I got to listen to a presentation of Céderic’s research project on how intonation affects the understanding in interpreting, very interesting project and an extremely ambitious data collection.

The EST congress is an exhausting exercise with more than 400 participants (record for Germersheim, the organizing university) and over 20 parallel panels. The best thing about EST though is that ”everyone” is there, so you get to socialize with most people in Translation Studies i Europe and beyond, very nice setup. Congratulations to the organizing committee at the FTSK at Germersheim too, who managed this huge event.

InterpretAmerica

This spring I submitted a proposal for InterpretAmerica and was accepted to their Interpret-Ed sessions, a ten-minute-talk that was be web-streamed and recorded for publication on their home page. Splendid opportunity to talk about one of my findings that I still cannot get to grips with. And absolutely daunting!

InterpretAmerica was a great opportunity to meet and network with colleagues on the other side of the Atlantic (and a few from this side too). Brandon Arthur is just as nice in real life as he seems on Street leverage, and imagine I had to cross the Atlantic to meet Ian Andersen from SCIC interpreters :-). It was also great to meet Stephanie Jo Kent again, and to get to know Cris Silva, and finally meeting Andrew Clifford @GlendonTransl8 in person, and many, many others.  And yes, I got to meet and talk to the Babelverse guys Joseph and Mayel, we had a good discussion, I’m not totally convinced yet, but I’ll admit they want to listen to the profession, their FAQ page is new, and they seem to have listened to a lot of the questions that came up in Reston and are looking to answer them.

The whole event was extremely well-organized (great work Katharine and Barry!) and with a nice open atmosphere. Apart from the keynotes and panels (the program is available here) there were also thematic workshops. Although the workshop on social media was extremely tempting, I decided to go to the workshop on vicarious trauma, separate post will follow on that. At the speaker dinner I got to sit next to the charming Saima Wahab, author of “In my father’s country”, she was supposed to be the second keynote, but could not make it last-minute. I was very happy I got to talk to her at dinner, I’m reading her book now.

If you want to listen to my topic that I cannot really come to grip with, you can watch it here:

I can also recommend that you listen to the other Interpret-Ed talks. It was very interesting to hear both Cris, Victor, Michelle and Stephanie. Victor’s approach to managing medical interpreting is absolutely amazing.

Now I’m looking forward to an intensive autumn with students to teach, courses to plan, articles to write and of course a thesis to defend. And some interpreting, what about you?

 

In Translation – Saskia Holmkvist

Communication

Communication (Photo credit: P Shanks)

Last week I took my students to see a video installation by Saskia Holmkvist, a Swedish artist who has done a series of works on role distribution and power (no it’s not Saskia on the picture). One of her installations, called In Translation, deals with different roles in interpreting. In the installation, Saskia interviews two interpreters with their clients’ present. It is a Norwegian public service interpreter and Latvia’s former president’s interpreter. The interviews are short and deal with interpreting techniques and different issues in interpreting.

The installations are interesting from many different perspectives, though. First of all, the clients’ reactions when they were put outside the conversation. The minority language speaker in the first interview seems to completely disconnect from the communicative event, after a couple of minutes he is more interested in the camera than in the interview. I cannot help to speculate whether it reflects his earlier experiences of different interpreted communicative events, where at different occasions he may very well have been (unintentional or not) disconnected from the communicative event, and if he is used to it, he has also learned to deal with it. Another factor is also of course the asymmetric distribution of power in these types of interpreted events. This client hardly has any comments on his interpreter’s performance either. All this is absolutely not to say that the interpreter is not good, on the contrary, the interpreter comes through as very professional and impartial.

In the second interview the client has a completely different role, but now we’re talking about Latvia’s former president and his personal interpreter. This client is not waiting silently on the side. When he realizes that he is not part of the communicative event he jumps in with comments and statements. He will not silently sit beside the communication, even if his perspective is the users and he does not have any experience as interpreter, he still has many views on interpreting. His most interesting comment is probably the last one – something like; “The interpreter should not reflect on what I say, even if she doesn’t understand she should know I always have a goal with what I’m saying”. The relationship between this interpreter and this client is far from impartial, and she also says it,  when she represents Latvia (through her president) she wants Latvia to look good. Body language and spatial placement also shows that there is a more symmetric relationship between interpreter and client.

If the video installation comes anywhere near you it is definitely worth watching. There is more information here in Norwegian.

Language enhancement

C-3PO

When you start an interpreting course one of the first things you that may strike you is how the language you thought you knew just fades away. Interpreting is an extremely complex exercise and your language skills have to be extremely solid. Whether we grew up bilingually or learnt languages later, most of us who are (or were) accepted into an interpreting program probably has the equivalent to a C2 level (mother tongue or near-native level according to the Council of Europe). But let’s face it, when we embark on our first consecutive – it feels like we just learnt our first words in that language.

So, although you are a skilled linguist, you will have to work on enhancing your language skills, and probably also the elusive concept of ‘culture générale’. But how do you do it? Since we’re not C3PO we cannot just add another hard drive or software, we just have to do it the good old way. And you probably already know it, but here’s a repetition.

First of all, listen, read, eat and sleep your language. You may have to do this both with your foreign language and your mother tongue. Unfortunately, there is now way around it – you need to listen to radio, read newspapers, listen to the news, both in your mother tongue and in your foreign language and with all the technical aid today this is not too hard. Log on to iTunes and see which pods suit you. I like NPR (the American National Public Radio), BBC, TV5 Monde, RFI (Radio France Internationale) just to mention a few. Many newspapers also have their own pod casts. And if you subscribe to different news apps you will get short flashes in you mobile.

When I brain stormed with my students someone also said “set your mobile, Facebook or web browser to your foreign language”. Translation is a good exercise too, when you translate shorter, idiomatic texts you get a feeling for expressions, idioms, prepositions and so forth. Attention to prepositions cannot be stressed enough, prepositions are probably one of the most difficult areas of language and preposition use has an unfortunate tendency to break down in stressful situations like interpreting. If you’re unsure about language in use, corpora is a good thing, in many multilingual text corpora, current texts are collected in order to compare language in use. Another way of mastering language in use as professor Harris pointed out in the comments is to learn poems or song lyrics by heart. As dull as it may seem it is a wonderful way of learning expressions and idiomatic language use.

Finally, and unfortunately, there is probably no way round vocabulary swotting. Flash cards is a good strategy here and one of my students mentioned Anki. I have not tried it – in my time we used cardboard and felt pen, but time changes :-). For my part I also joined an amateur theater group in English in order to immerse myself as much as I could without leaving Sweden. There are many other opportunities like that via Internet now, and thanks to different local groups you may also find opportunities to meet people IRL.

What’s your best language enhancement strategy? And do spare me of the pillow method, I’m far from sure it’s the best method.

Update: Just to be very clear – an interpreting course will enhance your language skills, but it is NOT a language course. All the basic language learning, including living and working abroad, will have to be done before the course. Otherwise there is little chance you will survive until your last exam.

A new term begins

 

 

The Old Round Church (1813) – pulpit

The Old Round Church (1813) – pulpit (Photo credit: origamidon)

 

Today I’m excited to meet my new students, as a new edition of TOLKHF starts at University of Bergen. I’m ready to start teaching, preaching and sharing all the secrets of interpreting.

 

This year the course has been updated with much more interpreting exercises and new units. In case you’re interested in the course program you’ll find it here.

 

So – a very warm welcome to my new students, I’m looking forward to this term with you!

 

Interpreter mediated illusory communication

This is a post that I have translated from Anne-Birgitta’s tolkeblogg and publish with her permission. My apologies in advance to Anne-Birgitta and other Norwegian speakers if I have misunderstood or mistranslated something (in that case please let me know, I need this caveat since neither English nor Norwegian are my mother tongue). I wanted to share it on my blog because I think it’s a very good illustration of what can and do happen in interpreter mediated events. This is an illustration of why we need to train interpreters and work on interpreting ethics and standards.

The term, ‘interpreter mediated illusory communication'(tolkemediert skinnkommunikasjon) is defined here as two parallel dialogues with different contents, and where the interpreter is the only one who understands what is actually being said, as in the example below from an interview with an angry Palestinian who considers himself a victim of racism:

1. Police: So the police is lying about this?
2. Interpreter: Are you saying that the police is lying?
3. Suspect: He is a liar, yes, his mother is a liar, his father is a liar (raises voice)
4. Interpreter: Yes
5. Suspect: Tell him his father is a liar, his mother is a liar, the racist pig
6. Interpreter: (laughing out loud)
7. Suspect: His mother and his father are liars
8. Police: What’s he saying now?
9. Interpreter: Yes, the police is lying and mother and father also lying (laughs so much that the phrase is almost inaudible)
10. Suspect: Tell him that racism is like AIDS, the disease AIDS, racism is in his blood
11. Police: What does he say about AIDS?
12. Interpreter: (laughs)
13. Suspect: Tell him that he has the racist disease, like AIDS
14. Interpreter: They all have it, the police is sick (laughs)

In the example we see that the interpreter does not render what the suspect says, and that the discussion sounds quite different in Arabic and Norwegian. This example is taken from a tape recording of a police interrogation and is described in: Andenæs, Kristian et. al. Of 2000. Kommunikasjon og rettssikkerhet. Utlendingers og språklige minoriteters møte med politi og domstoler. Oslo: Unipub publishers.

Distance teaching from a (not too) distant teacher

Last #IntJC was dedicated to distance teaching. Now it may sound as if I’m only blogging about #IntJC topics, but hey, if the topic is good…

When I took up my PhD post it involved teaching an introductory course in interpreting. I’m commuting to Bergen so I wanted to plan my course in blocks. The idea was to have for instance four blocks of teaching, each one over a couple of days displayed evenly over semester. But there was another problem too, students taking French in this BA program had their Erasmus exchange the same semester as I gave my compulsory course. And those students were supposed to follow my course, although they were in France for seven weeks.

The solution was to teach on a distance platform. I cut down the on site teaching to two times two days, and the rest has been given on internet for the past three years. As said, #IntJC was discussing distance teaching last time and I’ll take this opportunity here to dwell on my experiences from these past three years.

The course has first and foremost been a theoretical course. It’s an introduction to interpreting. We have had a few hours of practice, but it has been done on site. The course schedule included two days in the beginning of the term with lectures and introduction to interpreting and note-taking, then a lecture series over seven weeks on internet, and a last meeting of two days at the end of the term. Parallel to the lecture series students also had practice in dialogue interpreting.

The fact that we do it on distance has many advantages. Obviously, students (and teacher) can participate regardless of location, but since we also record it and put it on our intranet, every lecture, with power points and discussions is available for students afterwards. When they prepare their exam paper or other compulsory tasks, they can access all the lectures they need. This is very powerful compared to only relying on your own notes or hand outs from the teacher.

I have planned my courses fairly traditionally, a text to prepare before the course, sometimes with questions, sometimes without. Then, during the lecture, I started with introduction to the text and after that hopefully a discussion. I say hopefully, because the discussion part has been the most challenging every year. In my experience I usually get a few questions via chat during my presentation, but when we come to the discussion part both chat feed and demands for microphone are troublingly silent.

Obviously, I have thought about what may be the reason behind this. Presumably, the learning experience will be better if we have (preferably animate) discussions about the topic. I have a few ideas, but so far I have not managed to overcome the lack of discussions.

First, the tech problems; although most students of today are labeled digital natives (I’d say average age of the group I teach is 20-25, I must admit that the tech side is challenging. I dedicate one hour at the start up, on site, seminar to introduce the platform. We have used the Adobe Connect platform which I find a fairly easy to use and straight forward platform. We don’t use the video-mode in order to minimize tech problems. And in order for everyone to have easy access to the lectures we keep one of the computer rooms on site open so that all students should have easy access to a computer. Still, we spend at least half an hour of the first class overcoming different tech problems, the most common being problems with sound.

Second, the medium; maybe the fact that we are on the Internet and that the simplest questions will be recorded is intimidating. We record all the sessions, and they are saved in its entirety – chat, audio, power point, notes, and so forth. This is put on an intranet server only accessible to our students, but still… Maybe it’s hard to have the impression that you ask stupid questions, come with “wrong answers” or just speculate when it’s on tape and can, and probably will, be viewed by teacher and fellow students.

Third, the power balance; when we chat over #IntJC we are all equal. Some are seasoned professionals, some are students, but we gather there to discuss a text that one of us chose and everyone is curious to hear everyone’s opinion, no grades are given, there is no right or wrong answers. Whereas, at my online course, I’m the teacher, I grade their papers, and although I don’t want to see it that way, they seem think that I have a final judgement on what is right or wrong and they probably feel they need to produce the “right answer”.

I’m not sure what the course will look like next term, but I have a few things I would like to test from #IntJC;
a) I will systematically produce a couple of discussion questions for every text.
b) I will dedicate part of the class to chat discussion only.
c) I will try to couple my texts with other material (other texts, you tube videos, news articles of films).

When I started teaching this course three years ago, I was desperately seeking the Internet for examples, background, things to deepen my students understanding. I think it’s safe to say that there was not much around. I found some good stuff, but it was by no means evident. Since then I’m happy to say that interpreting discussions on Internet has exploded. Every year I have more stuff to choose from and since #IntJC and #EPT started, together, of course, with a lot of great blogs (by all means go through my blog roll), I can safely say that I will have great material for my background readings and contrastive texts.

So, I’m excited for next version of the course. I’ll keep you posted.

So what have I been up to

I realize I’ve been very silent the past couple of weeks. I don’t lack ideas, just time. Here’s a short overview of what I’ve been up to. I will try to get back on track on the blog as well.

First of all, I’ve finished my Interpreting Theory course at the University of Bergen. My studetnts have completed their compulsory work and are now doing their exam paper. I had some really interesting term papers and I’m looking forward to reading the exam papers. Way to go! You’re doing a great job guys, I’m so proud of you!

I gave my second and last class on terminology for the conference interpreting students at TöI in Stockholm. There too I was happy to see that students are serious about what they do.

Second, I was part of the organizing committee for the Text-Process-Text conference in Stockholm. The conference topic was process research in interpreting and translation studies and it was a huge success. At the conference we also officially handed over this volume to Birgitta Englund Dimitrova for her birthday.

Directly after that conference I co-organised AIIC Nordic countries’ regional meeting. We were very happy that Miriam Shlesinger agreed to stay for our regional meeting, she gave a talk that was very appreciated by the interpreters present. Personally, I think I have to make a mental note that it can be very burdensome to organize two conferences one after the other even if you are only a co-organizer.

I have also had the opportunity to interpret a few days and also meet The Interpreter Diaries IRL.

So now you know a little about what I’ve been up to during my silence. What have you been up to during November? For interpreters and teachers, one of the busiest months!

Bad interpreters or bad system?

The Swedish Tolkprojektet (interpreting project) has been working since 2008 to shed light on the situation of community interpreting in Sweden. They presented their conclusions and rounded off their project at a conference i Stockholm at the end of August. Their conclusions got quite a lot of press in Sweden, especially since they said that too many unqualified interpreters are used in court trials and hospitals. The news even made it into the Facebook and Twitter discussions. You can read articles in Swedish here, here and here. Read the conclusions here (in Swedish)

This is no news, for quite some time qualified and certified interpreters in Sweden have been struggling to get different Swedish authorities to understand that they need to raise their demands on interpreters’ qualifications. The Swedish system for recruiting community interpreters got a severe blow in the early nineties when interpreting was sold out from the municipality agencies in order to be exposed to competition. Instead of municipal interpreting agencies users of interpretation now had to deal with private agencies with a strong desire for gain. The interpreters were still the same people but now procured through different private agencies. Since agencies desired to raise their own income (private companies usually do, nothing wrong in that) and users of interpretation (hospitals, police, courts etc) were unhappy to pay more for the service, agencies started recruiting less qualified interpreters in order to lower the cost of interpreting fees.

The final blow came with the EU directive on public procurement. Interpretation services were administrated by purchasing staff also responsible for procuring paper, chairs, pens and so forth. Needless to say a ruthless race to the bottom began. Quality was nothing, low fees everything. Of course, agencies committed to always send a certified interpreter if available, but since it was more expensive for the agency to send a certified interpreter, it rarely happened. Actually interpreters reported that as they got their certification assignments went down. Another horrible tale about the agencies I heard during this period was that interpreters who were favored by the interpreting agency also were given assignments to top up their month (i.e. being able to almost survive on interpreting), the top up assignments were not necessarily in the interpreter’s working lanugages, it only had to be languages that he most likely mastered.

At that time (after the EU directive) I met with several procurement officers in my role as regional representative for AIIC trying to convince them to stress (and pay for) quality in their procurement, and they all had the same message: If the quality of the service delivered was poor, then the users would complain, the procurer had then broken his contract and would have to adapt, and worst case for the next round of call for tenders the situation would be solved.

Now, the problem with that argument is that:
1) users of interpretation rarely complain, because a) they are immigrants with little power and lack of knowledge on how to complain or b) they are stressed professionals (MDs, lawyers, social officers etc) how just deal with the situation as well as they can.
2) the conclusion that most Swedish users of interpretation draw when interpreting breaks down is often “interpreting doesn’t work” rather than “the interpreter was bad”. This is due to little experience with and exposure to interpretation.

People tend to just live with it and do the best they can. A few years ago some journalists and media started to discover the alarming situation and there were some articles, but the debate never really took off. Mostly, I believe because, again, the big group of individual users of community interpretation is a weak group with no strong public voice.

Now, it should be said that a lot of work has since then been done in Sweden to improve community interpreters’ competence and to certify as many interpreters as possible. There is also ongoing discussions about the agencies and their role in interpreting quality. Buyers of interpreting services have also increased their demand on the service delivered. But we are far from a well working, stable and situation, and for at least 10 of the past 20 years regression rather than development has been the term to describe the interpreting industry in Sweden.

And thanks to Tolkprojektet the spot light is now put on the absolute strict demand that we need to put on both courts, hospitals, police (society in short) and interpreting agencies as well as interpreters to make sure we provide good, secure interpretation for people in need of it. And of course also making sure that professional interpreters have a descent chance to survive on what they do for a living.

Update:
Read this post about outsourcing in the UK. And The liaison interpreter’s post about being “bad”.